Terms of service

We are committed to make your shopping experience here at Wunderbath fuss-free and pleasurable as much as possible! Should you choose to continue to browse and use www.wunderbath.co (“Website”), you accept, without limitation or qualification, the terms of use set forth below. Wunder Group PLT (“Wunderbath”) under company registration number 002436640-T (Malaysia) reserves all rights to modify or update these Terms of Use without notice at the company’s discretion and changes are immediately effective upon posting. We therefore encourage you to refer to these Terms of Use on an ongoing basis. Reading through the following terms of use prior to making a purchase indicates that you have acknowledged, agree to be bound by and fully comply with these Terms of Use.

General Information
The content of the pages of this website is for your general information and use only. Your use of any information or materials on this website is entirely at your own risk, for which the company will not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This site may contain typographical mistakes, inaccuracies, or omissions, may or may not relate to pricing and availability, and some information may not be complete or current. We reserve the right to amend any errors, inaccuracies or omissions at any time without prior notice.

Site contents & Copyright
Unless otherwise noted, the design of this Website, the Website as a whole, and all materials, including images, graphics, illustrations, links, audio clips, digital downloads and designs that are part of the website are copyrights, trademarks, and licensed by Wunderbath. The contents of our Website are intended solely for personal, non-commercial use by the users of our Website. You may download or copy the contents displayed on our Website for your personal, non-commercial use only so long as your copy retains any copyright and trademark notices appearing on our Website. You may not reproduce or exploit, in whole or in part, any of the contents or the Website. The compilation of all content on this website is the exclusive property of Wunderbath and is protected by Malaysia and International copyright and database right laws.

A contract between you and Wunderbath is formed when you place an order via the website. You will then receive a confirmation e-mail confirming receipt of your order: this email will only be an acknowledgement and shall not constitute acceptance of your order.
Pricing and Availability
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Payments can be made through any authorised bank dealers with the approval of Wunderbath. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and there are sufficient funds to cover the cost of the goods. Upon receiving your order our payment merchant will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Discount Codes
Wunderbath may offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue. Wunderbath reserves the right to amend these terms and conditions.
Wunderbath make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided “as is,” with all faults. Wunderbath does not warrant that your use of this Website will be uninterrupted or error free, or its server shall be free of viruses or other harmful elements. Wunderbath shall not be liable for any damages of any kind related to your use of this Website. Except as otherwise provided under applicable laws, we and our corporate affiliates, the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Website or any other 3rd party Website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Privacy Policy
The privacy policy sets out how Wunderbath protects all information received, gathered and processed that was obtained from you during your using of this Website. Please refer to “Privacy Policy” to read further. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following Terms of Use. In order to place an order, you will create an account via the website. While using this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. For customers under 18, you may use the website only under parent or guardian’s supervision or involvement. Wunderbath reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

All items displayed for purchase are subjected to availability. Please refer to “FAQ” to learn more about custom soap orders and the amount of days needed until you receive your order. Whenever an error is discovered in the price of any goods which you have ordered we will inform you of this as soon as possible and provide with the option of reconfirming your order at the correct price or the option of cancelling your order. In case we are unable to contact you, the order will be voided.

We aim to deliver orders within 3 working days from orders being placed. Please note that orders placed on Saturday, Sunday or any public holidays will be processed on the following business day. Local orders within Klang Valley placed before 6PM on business days will be dispatched from our warehouse the following day. For orders outside of West Malaysia, or inside East Malaysia, please allow an additional 1-2 days for orders to arrive.
We can only ship to the address we are given. If we ship to the address you list and the package is returned to us, you are responsible for any additional shipping charges plus the cost to reship the parcel to you again.

Dispatch times may vary subject to any delay for which we will not be responsible.

We take pride in packaging your parcel tightly and securely. All items leave our warehouse in excellent condition and the responsibility for the package ends when it leaves our hands. In cases where parcel is lost/ damaged/ returned for any reason other than ours, it is customers’ responsibility to file a complaint to the shipping carrier.

Product Policy
All items listed on the website are brand new. A one-to-one exchange is permitted in the case of products’ defects. Defective items shall be returned in their original condition, unused and unaltered with all packaging and tags attached. Your postage costs will not be refunded. No refunds can be made under any circumstance. Wunderbath has made every possible effort to display as accurately as possible the colors of our products that appear on the Website. However, actual colors you see may differ from what is displayed varying from the difference in monitors used in viewing the products. Therefore Wunderbath can not guarantee that the colors displayed on your monitor are accurate.

Disclaimer, Liability Disclaimer & Indemnity
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Wunderbath, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

We care about you! Please give us your feedback and tell us if you are displeased with our services by dropping us a message or comment at [email protected] . We aim to provide the best we can for you!